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RefDate / TimeNameRegJob TypePickupPricePaymentTypeStatusView
Partner Garages
Manage trade account logins and per-garage pricing overrides
GarageUsernameEmailPhoneStatusRatesActions
Business Settings
Core details used across the booking platform
Company Name
Shown on invoices and confirmations
Phone Number
24/7 contact shown to customers
Base Postcode
Starting point for distance calculations
Contact Email
Booking confirmations and trade invoices
Free Mileage Threshold
Miles included before mileage charge kicks in
Long Distance Threshold
Miles above which a manual quote is required
Roadside / At-Home
On-site assistance, vehicle does not travel
Call-out Fee
Base charge for every roadside job
Mileage Rate (£/mile)
Per mile beyond free threshold (both ways)
Included Labour (mins)
Labour time included in call-out fee
Hourly Rate (£/hr)
Additional hourly labour beyond included time
Standard Recovery
Vehicle transported to chosen destination
Call-out Fee
Base charge for standard recovery jobs
Live Lane Call-out Fee
Applies when vehicle is on motorway / live lane
Mileage Rate (£/mile)
Per mile of total job mileage
Non-rolling Hourly Rate
Additional charge for seized / non-rolling vehicle
Accident Recovery
Collision and incident vehicles, includes insurer liaison
Call-out Fee
Base charge including 1 hour on-site effort
Free Mileage (miles)
Miles included before mileage charge on accident jobs
Mileage Rate (£/mile)
Per mile beyond accident free threshold
Self-pay Deposit
Deposit required for customer self-pay accident jobs
Insurance Deposit
Admin deposit for insurance claim jobs
Vehicle Transport
Non-urgent transport, garage-to-garage, collection/delivery
Call-out Fee
Base charge for transport jobs
Mileage Rate (£/mile)
Per mile of total transport mileage
Battery & Jump Start
Roadside battery assistance and jump start service
Call-out Fee
Base charge for battery / jump start jobs
Included Labour (mins)
Labour included in battery call-out
Mileage Rate (£/mile)
Per mile beyond free threshold
Deposits
Deposit amounts required to secure bookings
Quote Jobs Deposit
Deposit to secure a slot when an exact quote is needed
Accident Jobs Deposit
Standard deposit for accident recovery bookings
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